We hope that this scenario doesn't come but in case you decide to cancel the order before it is shipped, we will refund your order amount. Please call us or email us at firstname.lastname@example.org to notify us about the cancellation. For cancellation requests after goods are shipped we offer only store credit or exchange for the same value.
PalsaniJewels.com offers you a 7-days Peace of Mind Guarantee on all products that you purchase from us. To qualify for this, the product must be in an absolutely unworn and brand new condition and must be returned with the original sealed box, instruction papers, warranty and other accessories if any. Make sure you have not used the product. Scratched and Used Products will not be taken back.
* Exchange Not Applicable on Gold Coins and Silver Coins
When we receive the item, we will inspect it to ensure everything is present and in it’s in original condition and then issue either a store credit or a different item in exchange, as per your request. Your Store Credit will be given in full within 7 days of the receipt of the product.